Frequently Asked Questions
How do I book an inflatable?
In order to book, there is a $50 deposit (per unit booked) required and contract signed. Call, email or fill out the online form and one of our friendly staff will answer all your questions.
What about set-up?
Our prices do include set up and tear down, and we pride ourselves on doing 100% of your set up and take down. You don’t have to worry about a thing.
What type of power source do I need?
For a regular bouncer a typical 15 amp household outlet is needed. Now if you will book a combo unit, sometimes 2 outlets are required, please discuss at booking time. We'll need a dedicated circuit without other electrical devices plugged in to prevent power loss due to "tripping" a circuit breaker. If you are renting multiple inflatables or plan on setting the unit up more than 100 feet away from an outlet, please discuss power requirements prior to your day's event. We will provide the necessary extension cords in order to reach your power source.
How do I know if the inflatable will fit in my set up area?
We always recommend that the space should be discussed before booking any unit. It is a good idea to measure the space before ordering. Please note that we need extra room for clearance. If space is limited call the office to find out total clearance area required.
Where can I set up the equipment?
A level grassy area is the most ideal place for setting up inflatables. The area should be flat with no bumps. There needs to be at least 5 feet of clearance on all sides and clear of all obstacles including sticks, rocks, sharp objects, sprinklers, animal waste, etc. Stakes are used to hold the unit in place. Inflatables can also be set up indoors, on concrete, asphalt or other surfaces, when necessary, and sand bags will be used to secure the units.
Do we have to keep it plugged in the entire time?
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That is why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
What kind of supervision is necessary?
For the safety of the participants, each unit requires at least one adult supervisor at all times. For our larger pieces, such as slides and obstacle courses, they require at least two adult supervisors. Adult supervision must be present at all times. Accidents on equipment generally happen due to two reasons: Too many children on the unit or the unit is not kept secured. Supervisors should monitor the amount of children and make sure they're acting in a responsible manner. Supervisors also should check the equipment to be sure it is secure to the ground at all times. Safety is important no matter how small or big is the event.